To save yourself time and effort, please do
not call the 1-800 number or send an e-mail to your recruiter requesting
technical assistance with logging in.
You will be referred to this set of FAQs and instructed to contact the
WDW College TechSupport team.
You will be referred to this set of FAQs and instructed to contact the
WDW College TechSupport team.
- Who can log in to the password-protected areas of the Disney
College Program Web site?
Any applicant who has received an invitation letter or has accepted an invitation to participate should be able to log in by following the directions outlined in the invitation.
To ensure all applications are processed properly, please refrain from attempting to log in to the other areas of the site prior to receipt of your hard-copy notification. Attempts to log in prior to your notification will interfere with your materials being mailed in a timely fashion and could impact your ability to access the Web site.
- When should I log in?
You should log in after you have received your official invitation letter instructing you to do so.
To ensure all applications are processed properly, please refrain from attempting to log in to the other areas of the site prior to receipt of your hard-copy notification. Attempts to log in prior to your notification will interfere with your materials being mailed in a timely fashion and could impact your ability to access the Web site.
- How do I log in?
You may log in by inputting the User ID and password indicated in your invitation letter.
To ensure all applications are processed properly, please refrain from attempting to log in to the other areas of the site prior to receipt of your hard-copy notification. Attempts to log in prior to your notification will interfere with your materials being mailed in a timely fashion and could impact your ability to access the Web site.
- Where can I find my User ID?
Your User ID is included in your invitation letter.
- Where can I find my password?
Your password is included in your invitation letter.
If, for some reason, your password was not included in your letter, please send an e-mail to wdw.college.techsupport@disney.com with the following information:- Your full name
- The date printed on the top of your invitation.
- Your User ID
- America Online® Users
You may have challenges when using America Online's internal browser to access this site. You will see the following if you try to use AOL's web browser:
You must use another external browser to access our Web site.
America Online allows access to the Internet from another browser other than the browser that is built into it. Once dialed into America Online, the other browser may be opened and used to access the Internet.
- Still need help?
If after reviewing all of the above information, you are still unable to log in, please contact WDW College TechSupport by sending an e-mail to wdw.college.techsupport@disney.com with the following information:
- Your full name
- Date printed on the top of your letter
- User ID
- Password
- Applicant number
- Error message text
- Explanation of your situation
If you use America Online, please review the Q&A immediately above for a common issue and solution caused by the incompatibility of America Online's Web browser.
Please do not call the 1-800 number or send an e-mail to your recruiter.