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Cellular Phones and Pagers

Personal pagers, cellular phones, and personal digital assistants (i.e., Palm Pilots, etc.) may not be worn or carried during work hours. If extenuating circumstances exist and no other accommodation can be made, a pager may be allowed with management approval. Even with approval, pagers worn by costumed Cast Members must be concealed and operated on silent mode. Company-issued pagers or cell phones will be allowed if they are required for a specific business need.
 

Costumes

Costumes should be clean and neat at all times. If a costume change becomes necessary during your shift, you should report immediately to your Costuming location, after consulting with your leader. Any questions pertaining to the fit of a costume should be addressed with Costuming to make sure the appearance meets the requirements for the "Disney Look."

As a reminder, you are responsible for the proper care and handling of all costume pieces issued to you. If an item is misplaced, altered by you, or damaged due to negligence, you will be required to pay for it. Costumes issued to you remain the property of the Walt Disney World® Resort and must be returned in good condition upon request or at time of termination or transfer.

When wearing a costume off property, remove your nametag and do not wear your costume for personal use. Your costume is not to be worn when visiting Walt Disney World® property as a guest.

Headwear

The only hats and sun visors that may be worn are those issued by Costuming as part of the costume. Check with Costuming for proper positioning of the hat.
 

Jewelry

• Rings, a small tie tack and a classic, business-style wristwatch are permitted.
• Necklaces, bracelets and ankle bracelets are not permitted. A medical-alert necklace, bracelet or ankle bracelet is acceptable.
• Jewelry may not be worn in any visible body piercing. See previous section on "Body Alteration or Modification".
• Only one ring on each hand is permitted. A ring may be worn on any finger.

Footwear

The required shoes for a costumed area differ based on the role and the theming of the costume. Cast Members should check with management prior to purchasing their work shoes and socks to ensure proper style and color. It is recommended that slip-resistant rubber-soled shoes be worn in food areas as a safety precaution. Approved shoes and socks are required the first day in costume

• For areas requiring a dress shoe, men are required to provide their own leather lace-up shoes with a plain toe (no loafers, buckles or ornamentation). Shoes should be polished and kept in good repair. Suede and canvas are not permitted. Unless otherwise specified, socks are required at all times and should be the same color as the required shoe for the work location.
• In areas where a leather athletic shoe is required (with the exception of Disney's Wide World of Sports), shoes should be solid in color with no contrasting logos or markings. Suede and canvas are not permitted. Socks worn with a costume should also be solid in color with no logos or markings and must extend at least to the top of the ankle. Shoes and socks must be clean and in good condition.
• While working at Disney's Wide World of Sports, a white or black leather lace-up athletic shoe is required. Multicolored stripes or logos are permitted on the shoe. Extreme styles such as platform shoes or shoes with lights, neon colors, wheels, etc. are not permitted.
• In certain limited areas, a role may require (or have an additional option for) shoes such as hiking boots, solid black beach sandals (lifeguards), steel-toe shoes, culinary clogs, etc. For specific guidelines on these shoes, please check with the Costuming area at your work location.

Undergarments

Cast Members are required to wear appropriate undergarments at all times. Patterned or colored undergarments that are visible when worn under light-colored costumes are not permitted.

A solid white crewneck or v-neck undershirt is permitted under costumes. Undershirts should be only minimally visible at the neckline and should not extend past the sleeves.